Privacy Policy

Last updated: May 1, 2023

The following Privacy Policy summarizes the various ways that Rizvi Medical Corporation doing business as Rizvi Brain Institute (“Rizvi Brain Institute,” “we” or “our”) treats the information you provide while using (“Website”). It is our goal to bring you information that is tailored to your individual needs and, at the same time, protect your privacy.

Please read this Privacy Policy carefully. You can access the Privacy Policy at any time. Your use of and/or registration on any aspect of the Website will constitute your agreement to this Privacy Policy. If you cannot agree with the terms and conditions of this Privacy Policy, please do not use the Website. This Privacy Policy does not cover information collected elsewhere, including without limitation offline and on sites linked to from the Website that may have different privacy policies than ours. We are not responsible for the practices of such sites or applications.


The Website is intended for use by individuals who are at least eighteen (18) years of age or such older age as may be required by applicable state laws in the jurisdiction in which an individual utilizes the Website. The Website is not designed or intended to attract, and is not directed to, children under thirteen (13) years of age. If we obtain actual knowledge that we have collected personal information through our Website from a person under thirteen (13) years of age, we will use reasonable efforts to refrain from further using such personal information or maintaining it in retrievable form. Furthermore, if you are under sixteen (16) years of age, then you (or your parent or legal guardian if you are under age 13) may at any time request that we remove content or information about you that is posted on the Website. Please submit any such request ("Request for Removal of Minor Information") to the following:

For each Request for Removal of Minor Information, please state "Removal of Minor Information" in the email or letter subject line, and clearly state the following in the body of the request:

  •  The nature of your request
  •  The identity of the content or information to be removed
  •  The location of the content or information on the Platform (e.g. by providing the URL)
  •  That the request is related to the "Removal of Minor Information"
  •  Your name, street address, city, state, zip code and email address, and whether you prefer to receive a response to your request by mail or email.

We will not accept any Request for Removal of Minor Information via telephone or facsimile. Rizvi Brain Institute is not responsible for failing to comply with any Request for Removal of Minor Information that is incomplete, incorrectly labeled or incorrectly sent.

Please note that we are not required to erase or otherwise eliminate, or enable erasure or elimination of such content or information in certain circumstances, such as, for example, when an international, federal, state, or local law, rule or regulation requires Us to maintain the content or information; when Rizvi Brain Institute maintains the content or information on behalf of your professional care provider (as defined in our Terms of Use) as part of your electronic medical record; when the content or information is stored on or posted to the Website by a third-party other than you (including any content or information posted by you that was stored, republished or reposted by the third-party); when Rizvi Brain Institute anonymizes the content or information, so that you cannot be individually identified; when you do not follow the aforementioned instructions for requesting the removal of the content or information; and when you have received compensation or other consideration for providing the content or information.

The foregoing is a description of Rizvi Brain Institute’s voluntary practices concerning the collection of personal information through the Website from certain minors, and is not intended to be an admission that Rizvi Brain Institute is subject to the Children's Online Privacy Protection Act, the Federal Trade Commission's Children's Online Privacy Protection Rule(s), or any similar international, federal, state, or local laws, rules, or regulations.


When you set up an account on the Website, you are creating a direct customer relationship that enables you to access and/or utilize the various functions of the Website and as a user. As part of that relationship, you provide information to us, including but not limited to, your name, email address, physical address, phone number and certain transactional information, that we do not consider "protected health information" or "medical information".

However, in using certain components of the Website, you may also provide certain health or medical information that may be protected under applicable laws. Rizvi Brain Institute is not a "covered entity" under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments from time to time (collectively, " HIPAA"). One or more of the pharmacies or third-party affiliate professional entities we partner with may or may not be a "covered entity" or "business associate" under HIPAA, and We may, in some cases, be a "business associate" of a pharmacy or medical provider. It is important to note that HIPAA does not necessarily apply to an entity or person simply because there is health information involved, and HIPAA may not apply to your transactions or communications with Rizvi Brain Institute, professional care providers, or pharmacies. To the extent Rizvi Brain Institute is deemed a "business associate," however, and solely in its role as a business associate, We, may be subject to certain provisions of HIPAA with respect to "protected health information," as defined under HIPAA, that you provide to Rizvi Brain Institute, the medical group or professional care providers (" PHI"). In addition, any medical or health information that you provide that is subject to specific protections under applicable state laws (collectively, with PHI, "Protected Information"), will be used and disclosed only in accordance with such applicable laws. However, any information that does not constitute Protected Information under applicable laws may be used or disclosed in any manner permitted under this Privacy Policy. Protected Information does not include information that has been de-identified in accordance with applicable laws.

Rizvi Brain Institute and professional care providers have adopted a Notice of Privacy Practices that describes how each use and disclose Protected Information. By accessing or using any part of the Website, you acknowledge receipt of the Notice of Privacy Practices from the Rizvi Brain Institute and professional care provider(s).

By accessing or using any part of the Website, you are agreeing that even if HIPAA does apply to Rizvi Brain Institute, the professional care providers, or the pharmacies, any information that you submit to Rizvi Brain Institute that is not intended and used solely for the provision of diagnosis and treatment by a professional care provider or prescription fulfillment by the pharmacies, is not considered Protected Information, and will only be subject to our Privacy Policy and any applicable state laws that govern the privacy and security of such information. For purposes of clarity, the information you provide to Rizvi Brain Institute in order to register and set up an account on the Website, including name, username, email address, physical address, and phone number, are not considered Protected Information.


We collect any information you provide when you use our Website, including, but not limited to:

  •  Personal identifying information such as your name and contact data such as your e-mail address, phone number, and billing and physical addresses
  •  Your login and password and other account (" Account") registration details
  •  Demographic data (such as your gender, date of birth and zip code)
  •  Computer, mobile device and/or browser information (e.g., IP address, mobile device ID information, operating system, connection speed, bandwidth, browser type, referring/exist web pages, web page requests, cookie information, hardware attributes, software attributes)
  •  Third-party website, network, platform, server and/or application information (e.g., Facebook, Twitter, Instagram)
  •  Usage activity concerning your interactions with the Service and/or third-party websites, networks or applications accessed through the Service (e.g., viewing habits, viewing preferences, viewing history, number of clicks on a page or feature, amount of time spent on a page or feature, identify of third-party websites, networks, etc.)
  •  Billing, payment and shipping information
  •  Electronic signature
  •  Photographic or video images submitted for identification or non-diagnosis or treatment purposes, including photographs of your driver’s license or passport
  •  Information about third-parties that you refer to us (e.g., name, email, and/or other contact information, relationship)
  •  Statements or content (e.g., comments, videos, photographs, images) and information about such statements or content, which you submit or publish on or through the Service or which are accessed via your public or linked social media pages (e.g., Facebook, Twitter, Instagram)
  •  Any other information you provide when you contact or communicate with us

If you use your mobile device to visit, access or use Our Website, then additional categories of information that we collect may include:

  •  Your name associated with your mobile device
  •  Your telephone number associated with your mobile device
  •  Your geolocation
  •  Your mobile device ID information
  •  With your express consent, your contacts and/or contact information (e.g., names, telephone numbers, physical addresses, email addresses, photos) stored on your mobile device
  •  With your express consent, information about third-party software applications on your mobile device (including, without limitation, general software apps, downloadable software apps, and social media apps)

We also collect certain medical information on behalf of your professional care providers, which may include, but is not limited to:

  •  Health and medical data you submit for diagnosis or treatment purposes, including information in any questionnaires or surveys you complete for these purposes
  •  Previous doctors or other professional care providers you visited
  •  Date of visit
  •  Images or videos you share for diagnosis or treatment purposes
  •  Communications with professional care providers

We may also receive information about you from our partners. For example, as part of our identity verification process, our vendor may send us the information they have independently collected, such as your name, age, and estimated location. Our marketing partners may also send us information about you, even if you have not visited or registered on our Website.

Rizvi Brain Institute does not collect or create biometric information about you. To use some of our services, however, we may be required to verify your identity. If you are asked to submit proof of identity (such as a driver’s license or passport), we may share that with our identity verification partner. Rizvi Brain Institute may receive information extracted from your photos, such as information from your driver’s license and a confidence score regarding the validity of your identity document. We use this information to help verify your identity.


We use your user name and password to grant you access to and use of the Website. Your e-mail address will be used, at your request, to send you a copy of your user name and password. If you provide personally identifiable information, it will be used to provide you with the service you have requested. We may also use the information to communicate with you about new features, products or services, and/or to improve the services that we offer by tailoring them to your needs.

We also allow access to our database by third parties that provide us with services, such as technical maintenance or forums software, but only for the purpose of and to the extent necessary to provide those services. There are also times when you provide information about yourself to us in areas of the site that may be managed or participated in by third parties. In such cases, the information may be used by us and by such third party(ies), each pursuant to its own policies. We may also provide your information to our advertisers so that they can serve ads that meet your needs or match your interests. While we will seek to require such third parties to follow appropriate privacy policies and will not authorize them to use this information except for the express purpose for which it is provided, we do not bear any responsibility for any actions or policies of third parties. There may also be occasions when we are legally required to provide access to our database in order to cooperate with police investigations or other legal proceedings. In those instances, the information is provided only for that purpose.

In addition, we reserve the right to use the information we collect about your computer, which may at times be able to identify you, for any lawful business purpose, including, without limitation, to help diagnose problems with our servers, to gather broad demographic information, and to otherwise administer our Website. While your personally identifying information is used only as outlined above, we reserve the right to use, transfer, sell, and share aggregated, anonymous data (excluding mobile phone numbers) about our users as a group for any business purpose, such as analyzing usage trends and seeking compatible advertisers and partners.

In addition, as our business changes, we may buy or sell various assets. In the event all or a portion of the assets owned or controlled by us, its parent or any subsidiary or affiliated entity are sold, assigned, transferred or acquired by another company, the information from and/or about our Website users may be among the transferred assets.

Finally, Rizvi Brain Institute might use various tracking, data aggregation and/or data analysis technologies, including, for example, the following:

  •  Cookies, which are small data files (e.g., text files) stored on the browser or device you use to view a website or message. They may help store user preferences and activity and may allow a website to recognize a particular browser or device. There are several types of cookies, including, for example, browser cookies, session cookies, and persistent cookies. Cookies may record information you access on one page of a website to simplify subsequent interaction with that website, or to help streamline your transactions on related pages of that website. Most major browsers are set up so that they will initially accept cookies, but you might be able to adjust your browser's or device's preferences to issue you an alert when a cookie is downloaded, or to block, reject, disable, delete or manage the use of some or all cookies on your browser or device. Cookies can be set by the website owner (i.e., us), or they can be set by third-parties (e.g., Facebook, Google, etc.) Cookies are used to help us speed up your future activities or to improve your experience by remembering the information that you have already provided to us. Third-party cookies may also be used to enable analytics (e.g. Google Analytics) or advertising functionality (e.g., ad re-targeting on third-party websites) that enables more customized services and advertising by tracking your interaction with our Service and collecting information about how you use the Service.
  •  Flash cookies, which are cookies written using Adobe Flash, and which may be permanently stored on your device. Like regular cookies, Flash cookies may help store user preferences and activity, and may allow a website to recognize a particular browser or device. Flash cookies are not managed by the same browser settings that are used for regular cookies.
  •  Web beacons, which are pieces of code embedded in a website or email to monitor your activity on the website or your opening of the email, and which can pass along information such as the IP address of the computer or device you use to view the website or open the email, the URL page on which the web beacon is located, the type of browser that was used to access the website, and previously set cookie values. Web beacons are sometimes used to collect advertising data, such as counting page views, promotion views or advertising responses. Disabling your computer's, device's or browser's cookies may prevent some web beacons from tracking or recording certain information about your activities.
  •  Scripts, which are pieces of code embedded in a website to define how the website behaves in response to certain key or click requests sent by the user. Scripts are sometimes used to collect information about the user's interactions with the website, such as the links the user clicks on. Scripts are often times temporarily downloaded to the user's computer or device from the website server, active only while the user is connected to the Website and/or the mobile application, and deactivated or deleted when the user disconnects from the Website.
  •  Analytic tools and services, which are sometimes offered by third-parties, and which track, measure and/or generate information about a website's or program's traffic, sales, audience, and similar information, and which may be used for various reasons, such as, for example, statistical research, marketing research, and content rating research, and conversion tracking. Examples of the analytic tools and services we might use include Google Analytics. RBI may also use other third-party analytic tools and services.

Please be advised that if you block, reject, disable, delete, or change the management settings for any or all of the aforementioned technologies and/or other tracking, data aggregation, and data analysis technologies, then certain areas of the Website might not function properly.

By visiting, accessing or using the Website, you acknowledge and agree in each instance that you are giving Rizvi Brain Institute permission to monitor or otherwise track your activities on the Service, and that We may use the aforementioned technologies and/or other tracking, data aggregation and data analysis technologies. Notwithstanding the foregoing, Rizvi Brain Institute does not permit third-parties or third-party cookies to access to any communications you have with the professional care providers, or medical information that you submit to via the Website to professional care providers for diagnosis and treatment purposes.


In connection with providing access to certain online courses and other products via the Website, we and our third-party affiliates and service providers may use your information, subject to the limitations addressed in the Protected Health Information Section above, for a number of purposes, including, but not limited to:

  •  Verifying your identity;
  •  Confirming your location;
  •  Administering your account;
  •  To process your requests;
  •  Processing your, purchases, transactions, and payments and prevent transactional fraud;
  •  Facilitating your movement through the Website;
  •  Facilitating your use of the Website, the online courses, and other products or services offered through the Website;
  •  Communicating with you by letter, email, text, telephone or other forms of communication, including on behalf of your provider(s) to facilitate in-person or telehealth services;
  •  Providing you with information about Rizvi Brain Institute, the pharmacies, the professional care providers and/or their businesses, online courses, products and other services by letter, email, text, telephone or other forms of communication;
  •  Developing, testing or improving the Service and content, features and/or products and programs or services offered via the Service;
  •  Identifying or creating new products and programs, services, marketing and/or promotions;
  •  Promoting and marketing RBI, the Service, and the programs and products or services offered via the Service;
  •  To personalize your Website experience and to deliver content and products and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law);
  •  For testing, research, analysis, and product development, including to develop and improving our Website, products, and services;
  •  Analyzing traffic to and through Service;
  •  To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business;
  •  Protecting or enforcing our rights and properties;
  •  Protecting or enforcing the rights and properties of others (which may include you);
  •  When required by applicable law, court order or other governmental authority (including, without limitation and by way of example only, in response to a subpoena or other legal process); or
  •  To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.


Subject to the limitations described in the Protected Health Information section above, we may disclose your information to third-parties in connection with the provision of our Service or as otherwise permitted or required by law. For example, we may disclose your information to:

  •  Other entities within the Rizvi Brain Institute corporate family;
  •  Our third-party and service providers (collectively "Vendors") that provide services to enable us to provide the Website, such as the hosting of the Service, data analysis, IT services and infrastructure, customer service, e-mail delivery, and other similar services;
  •  The Vendors that provide services to enable us to run our business and administrative operations, such as legal and financial advisory services, auditing services, analytics, and similar services;
  •  The Vendors that provide services to enable us to promote and advertise the Service and the products and/or services offered via the Website, such as ad platforms or ad-retargeting services, as well as comply with contact removal requests or requirements, such as mailing list removal services, do not call registries, and similar services;
  •  Vendors as we believe necessary or appropriate to comply with applicable laws; and
  •  To a third-party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, liquidation, or other disposition of all or any portion of our business, assets or stock with such third-party.

We may de-identify your information and disclose such de-identified information for any purpose not prohibited by applicable law.


We may retain your information for as long as necessary to comply with legal obligations, resolve disputes and/or enforce agreements; and/or as long as needed to provide you access to our online courses and other products offered via Our Website. We may dispose of or delete any such information at any time, except as set forth in any other agreement or document executed by Rizvi Brain Institute or as required by law.

Similarly, third-party affiliated professional entities and professional care providers may retain your information for as long as necessary. The professional care providers may dispose of or delete any such information at any time, except as set forth in any other agreement or document executed by the providers or as required by law.


In connection with any transaction that you conduct through the Website (e.g., the purchase or sale of any online courses and other products through the Website), you may be asked to supply certain information relevant to the transaction, including, without limitation, your credit card number and expiration date, your billing address, your shipping address, your phone number and/or your email address. By submitting such information, you grant Rizvi Brain Institute without charge the irrevocable, unencumbered, universe-wide and perpetual right to provide such information to third-parties for the purpose of facilitating the transaction.

All credit card, debit card and other monetary transactions on or through the Website occur through an online payment processing application(s) accessible through the Website. This online payment processing application(s) is provided by Our third-party online payment processing vendor.


The Service may only be used within certain states within the United States as described in our Terms. Accordingly, this Privacy Policy, and our collection, use, and disclosure of your information, are governed by U.S. law.


This Privacy Policy does not address or apply to, and we are not responsible for, the privacy, information or other practices of any third-parties, including, without limitation, the professional care providers, the manufacturer of your mobile device, and any other third-party mobile application or website to which our Website may contain a link. These third-parties may at times gather information from or about you. We do not control and are not responsible for the privacy practices of these third-parties. We encourage you to review the privacy policies of each website and application you visit and use.


The following table summarizes our personal information collection, use, and sharing practices in the preceding 12 months since we last updated this Privacy Policy.

Category of Personal Information Collected 


A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers


Personal Information categories listed in the California Customer Records Statute (Cal. Civ. Code § 1798.80(e)).

A  name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.


Protected classification characteristics under California or federal law

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information)


Commercial Information

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.


Biometric Information

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.


Internet or Other Similar Network Activity

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement


Health and Medical Information

Medical history and other information, symptoms, prescription history, insurance policy, insurance eligibility and coverage, laboratory test results, previous doctors visited


Geolocation data

Physical location or movements.


Sensory Data

Audio, electronic, visual, thermal, olfactory, or similar information.


Inferences drawn from other personal information

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.


Professional or Employment-related Information

Job history, educational history, employer


 California Residents

If you are a California resident, you have the right to know what personal information we collect, use, disclose or sell about you under the CCPA. Additionally, you have the right to access and delete your personal information.

To exercise these privacy rights and choices, please follow the instructions below:

How to request access to your personal information: You may request access to your personal information twice in a 12-month period. To do so, please email us at [email protected] with the subject heading "California Privacy Rights". In response, we will produce a report detailing the personal information we have collected, disclosed, and/or sold about you, if any. This report will be delivered by mail or electronically at your request. Note, we may not always be able to fully address your request, for example, if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way. Please be aware that not all information sharing is covered by the California Privacy Rights requirements and only information on covered sharing will be included in our response.

How to request deletion of your personal information: You may request that we delete the personal information it has collected and/or maintained about you. To do so, please email us at [email protected]. Note, we may need to retain certain personal information as permitted by law, such as to complete the transaction for which the personal information was collected, maintain an electronic medical record for a provider, provide a requested good or service, detect security incidents, protect against malicious, deceptive, fraudulent or illegal activities, comply with legal obligations or to enable solely internal uses that are reasonably aligned with your expectations or lawful within the context in which you provided the information.

We reserve the right to charge a fee where permitted by law, for instance, if your request is manifestly unfounded or excessive. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Verification: Please note, we will take steps to verify your identity before fulfilling any of the above requests. We will verify your identity by matching two or three data points that you provide with data points that we maintain and have determined to be reliable for the purposes of verification (e.g., browser or device ID).

Authorized Agents: Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your or your minor child's personal information. In order to designate an authorized agent to make a request on your behalf, you must provide written proof that you have consented to this designation unless the agent has power of attorney pursuant to California Probate Code sections 4000-4465. You must also verify your identity directly with us by providing a copy of your government-issued identification.

Response Timing and Format: If you are a Rizvi Brain Institute customer with an online account, we will deliver our written response to that account online or via email. If you are not a customer or do not have an online account, we will deliver our written response by mail or electronically, at your preference. The response will also explain the reasons we cannot comply with a request, if applicable. Please note, that if you are submitting a request regarding information you provided to a medical group, a provider, or a pharmacy, your request should be directed to that entity.

Anti-Discrimination Right: We will not discriminate against you for exercising any of your CCPA rights. But note that some of the functionality and features available to you may change or no longer be available to you upon deletion of your personal information or opt-out of sale of your personal information.

We do not sell your personal information for money, but we use cookies and similar technologies. Please see the section on cookies in "How Information is Collected" regarding our cookie usage. Additionally, some of our vendors may use your data in a way that could be construed as a sale of data under the CCPA, for example by using machine learning on identity documents to improve an identity verification platform as a whole. To opt out of the sale of data, contact us at [email protected].


We strive to use reasonable physical, technical and administrative measures to protect information under our control. However, you must keep your Account password secure and your Account confidential, and you are responsible for any and all use of your Account. If you have reason to believe that the security of your Account has been compromised, please notify us immediately in accordance with the "Contacting Us" section below.

When using the Website, you may choose not to provide us with certain information, but this may limit the features you are able to use or may prevent you from using the online courses and other products available through the Website altogether. You may also choose to opt out of receiving certain communications (e.g., newsletters, promotions) by emailing us your preference. Please note that even if you opt-out, we may still send you communications related to online courses and other products. We do not currently respond to web browser "do not track" signals or other mechanisms that provide a method to opt out of collecting information across the networks of websites and online services in which we participate. If we do so in the future, we will describe how we do so in this Privacy Policy. Rizvi Brain Institute may supplement, amend, or otherwise modify this Privacy Policy at any time.

Contacting Us

If you have any questions about this Privacy Policy, please contact us by email at [email protected].